How we developed Aqlli Aloqa — a next-generation AI voice assistant handling thousands of concurrent calls in multiple languages.
Traditional call centers were expensive to scale and suffered from inconsistent quality. Businesses needed a way to provide instant, 24/7 support across voice channels without exploding costs.
Low-latency speech-to-text and text-to-speech
Custom LLM integration for business-specific logic
Multi-language support (Uzbek, Russian, English)
Parallel call processing for thousands of users
Aqlli Aloqa now handles over 250,000 calls monthly, providing a consistent, high-quality customer experience while reducing human service costs by over 70%.